Cain Trains LLC

Refund Policy

At Cain Trains LLC, we strive to provide high-quality personal training services and programs. This Refund Policy outlines the conditions under which clients may receive refunds for services purchased through our website.

Membership and Program Purchases

1. Monthly Memberships:

   • All monthly membership payments are non-refundable. Once a payment has been processed, it secures your access to our services for the respective billing cycle. 

2. 4-Week Training Programs:

   • The custom made 4-week training program is non-refundable after the program is sent to the email given at signup. 

Conditions for Refund Requests

To be eligible for a refund, clients must comply with the following conditions:

• Refund requests must be submitted via email to cainzack.com with the subject line "Refund Request".

• Clients must provide their order details, including the date of purchase and the service selected.

No Guarantees of Results

As stated in our Terms and Conditions, Cain Trains LLC does not offer warranties or guarantees for weight loss or gain. Refunds will not be granted based on dissatisfaction with results achieved during the program. Client results depend on individual adherence to training and dietary recommendations.

Termination and Account Cancellations

• Clients who have their account suspended or canceled due to violation of the terms may not be eligible for refunds for any services unused at the time of suspension or cancellation.

• Additionally, clients may not receive refunds for payments made prior to termination of services.

Changes to the Refund Policy

Cain Trains LLC reserves the right to modify this Refund Policy at any time. Clients will be notified of changes via email or through a notice on the website. Continued use of our services constitutes acceptance of any modified refund terms.